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NKNaveen Kapur Blog

Writing since 2008

Marketing,CRM,SaaSandAI,
writtenplainly.

Naveen Kapur is a digital marketer and CRM developer. He builds CRM systems, admissions CRM for colleges and universities, websites and campaigns that turn enquiries into customers. This is also his blog: tested methods and Google changes, written up plainly.

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Performance Marketing Google Ads Meta Ads SEO Landing Pages & Funnels CRM & Automation SaaS AI Workflows Lead Generation Business Development ATL & BTL Marketing Video Strategy

From the first enquiry to a loyal customer

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Latest articles

New guides on Google Search, SEO and CRM, and real tests from the early SEO years kept in their original words. See all articles.

A smiling woman wearing a headset at her desk in a busy office, colleagues working behind herFrom 2026
CRM & Automation

WhatsApp CRM: Why the Conversation Must Live Inside the CRM Record

Most Indian sales and admissions teams sell on WhatsApp, but the chats sit on personal phones. A WhatsApp CRM puts every conversation on the customer's record, where managers can see it and it stays when people leave.

· 6 min read

Students in uniform sitting at desks in a bright classroom with yellow wallsFrom 2026
CRM & Automation

School Management System: What to Check Before You Buy

Every school software demo looks good. The difference shows in March, when fees, exams, report cards and admissions all hit at once. Here are eight checks to make before you sign.

· 6 min read

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Performance MarketingCRM & AutomationSaaS + CRMAI WorkflowsLead FunnelsBusiness Development

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Naveen Kapur

Digital marketing, CRM, business development, SaaS (and SaaS with CRM), web design and app development, and AI automation. A technology enthusiast who also works as a graphic and video designer.

More about Naveen Kapur

Also runs CABA Innovatives, a media production, digital marketing, CRM and automation company in Delhi.

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