FeaturedWhat are Blackhat SEO Techniques & its effect on Search Engines?
Cloaking, hidden text, link farms, keyword stuffing and six more tricks that can get a website pushed out of search results.
15 Apr 2008 · 4 min read
Writing since 2008
Naveen Kapur is a digital marketer and CRM developer. He builds CRM systems, admissions CRM for colleges and universities, websites and campaigns that turn enquiries into customers. This is also his blog: tested methods and Google changes, written up plainly.
FeaturedCloaking, hidden text, link farms, keyword stuffing and six more tricks that can get a website pushed out of search results.
15 Apr 2008 · 4 min read
Work with Naveen Kapur
The archive
New guides on Google Search, SEO and CRM, and real tests from the early SEO years kept in their original words. See all articles.
From 2026LeadSquared is a widely used admissions CRM in India. Here is what its own pages say it does, the problems institutes run into with any admissions CRM, and the alternatives worth a demo.
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From 2026WhatsApp is where Indian students and customers reply fastest. Automating it well means following Meta's rules on opt-in, templates and the 24-hour window, and knowing what to leave to a person.
· 6 min read
From 2026Most Indian sales and admissions teams sell on WhatsApp, but the chats sit on personal phones. A WhatsApp CRM puts every conversation on the customer's record, where managers can see it and it stays when people leave.
· 6 min read
From 2026An admissions CRM is not a contact list. It should follow every student from the first enquiry to a confirmed seat, show where each one drops off, and tell you which channel produced real admissions.
· 6 min read
From 2026Colleges often buy a CRM expecting it to run exams, or an ERP expecting it to chase enquiries. The two systems do different jobs for different offices. Here is how to tell them apart and join them up.
· 6 min read
From 2026Every school software demo looks good. The difference shows in March, when fees, exams, report cards and admissions all hit at once. Here are eight checks to make before you sign.
· 6 min read
From 2026In most institutes, four offices handle the same student and keep four versions of the truth. An admission management system works when they all read and write one record. Here is how to design that.
· 6 min read
From 2026Fees are where an institute's software meets a family's patience. A good fee management system reminds early, receipts instantly, fines only by published rules and refunds on time. Here is how to set it up.
· 6 min read
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About
Digital marketing, CRM, business development, SaaS (and SaaS with CRM), web design and app development, and AI automation. A technology enthusiast who also works as a graphic and video designer.
Also runs CABA Innovatives, a media production, digital marketing, CRM and automation company in Delhi.
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